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Return Policy



We hope that you are happy with your purchase! However, if you are not completely satisfied for any reason, you may return it for a full refund. Please see below for more information on our return policy.


All returns must be postmarked within forty-five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at and discuss the reason for your return. Then place the item securely in its original packaging, and mail your return to the following address: E Fulfilment Centre, 807 Airport Access Rd, Traverse City, MI 49686, United States.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 


The following items cannot be returned: 

-any digital items

For defective of damaged products, please contact us at to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at: